Insight into the London, West Midlands and North West of England ambulance services, from the highly-pressurised control room to the crews on the streets. Ambulance provides an honest 360-degree snapshot of the daily dilemmas and pressures.
A persistent and abusive caller causes major disruption for the team in control, and crewmates Sarah and Louise are shaken after an attack on them by a patient having a seizure.
Alan watches on as crewmates Tracey and Lauren help his wife Jean from the floor of their caravan. Alarm bells ring as checks reveal she is suffering from life-threatening sepsis.
Central Leeds crew, Nagina and Mo, are called to a scene where police are negotiating an end to a siege where a man is threatening to harm himself and the officers attending.
Critical care paramedic Matt administers pain relief to patient, Neil, before he is rushed to hospital, where doctors will assess him for suspected head and neck injuries.
The team in ambulance control try to assist paramedics Sam and Sophie, who are deep in woodland struggling to locate a patient they’ve been told has had a fit while out on a walk.
Alistair attends to Paul, who has fallen onto concrete from a ladder. The specialist paramedic must assess his multiple injuries and reassure his patient, who fears he is dying.
